Privacy Policy

1. Introduction

Welcome to Tailor Made Windows & Doors, Inc.(“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. We are committed to safeguarding your privacy and ensuring compliance with applicable privacy laws and regulations.

2. Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, address, phone number, email address, Social Security number, financial information, and other information necessary to provide our services.

• Non-Personal Information: Includes technical data such as IP addresses, browser type, and operating system.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out forms on our website, contact us, or engage with our services.

• Automatically: Through cookies and other tracking technologies when you visit our website.

• From Third Parties: Such as credit reporting agencies and other service providers.

4. Use of Information

We use the information we collect to:

• Provide, maintain, and improve our services.

• Process your applications and transactions.

• Communicate with you regarding your account and our services.

• Ensure compliance with legal and regulatory requirements.

• Conduct analytics and research to enhance our services.

5. Sharing of Information

Phone numbers we collect and the consent we receive will not be shared with any 3rd party providers.

6. Ten DLC Compliance

We comply with Ten Digit Long Code (10DLC) regulations for sending SMS messages. By providing your phone number, you consent to receive SMS messages from us. You may opt out of receiving messages at any time by following the instructions provided in the messages or contacting us directly.

7. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.

• Correction: Request correction of inaccurate or incomplete personal information.

• Deletion: Request deletion of your personal information, subject to certain exceptions.

• Opt-Out: Opt out of certain data processing activities, including marketing communications.

To exercise these rights, please contact us using the information provided below.

9. Data Breach Notification

In the event of a data breach, we will notify affected individuals promptly, as required by applicable state laws, including but not limited to the Colorado Privacy Act (CPA), Texas privacy regulations, New Mexico Data Breach Notification Act, Arizona data breach laws, Nebraska protections for social security numbers, and the Florida Information Protection Act (FIPA). Notifications will include information about the breach, what information was affected, and what steps individuals should take to protect themselves.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

13. International Users

Our website is intended for users located in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to the transfer of your information to the United States.

14. Limitation of Liability

To the fullest extent permitted by law, Tailor Made Windows & Doors, Inc. shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

16. Contact Us